General Booking Conditions

These general booking conditions apply to reservations processed through the www.albergvallparadis.cat (from now on the “website”) and implies the acceptance of a service agreement between the person or entity making the reservation (from now on theuser“) and 

  • UTE Fupar Prodis Vallparadis hostel (henceforth, “Vallparadis hostel”)
  • Address: Plaça del Tint, 6, 08224, Terrassa
  • CIF: U67604645
  • Telephone: +34 930 022 585
  • Information and reservations: info@albergvallparadis.cat

Acceptance

 The request and processing of reservations on this website implies full and unconditional acceptance of the legal notice, the conditions of use and the privacy policy of the website,  along with the conditions of rates and the general contracting conditions.   

It is advisable to read these conditions before requesting or formalizing your reservation and each time you access our website, since these conditions may be subject to changes, modifications, addendums or deletions in their content. 

Legal regulations

These general conditions are subject to the provisions of Law 7/1998, of April 13, on General Contract Conditions, Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the Law for the Defense of Consumers and Users and other complementary laws, Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, as well as all current tourism regulation resulting from application and, as a subsidiary, the Civil Code and the Commercial Code.

Conditions

The formalization of reservations made from this website are subject to the conditions detailed below.
By accepting, the user declares:

  • Be of legal age and have the legal capacity to formalize the reservation, showing at the same time that you understand all the conditions detailed here.
  • That the data introduce when making the reservation correspond to reality and are complete.
  • That the person confirms the reservation requested, on the dates and by the people number indicated.
  • That this person undertakes to comply with the rules contained in the Regulations of Use of the Hostel and Regulations of Use of the conference room, and any other rules published on the web or informed by the staff of the Hostel.

Reservation

The reservation is understood to be made for those services requested at the time of making the request, formalized mainly in the Catalan language, and can also be made in the languages ​​available on the web.
The request and formalization of the reservation implies full acceptance by the user of all the general conditions, as an inseparable part of the reservation and of the rate conditions and legislation applicable at the time of the reservation.
The user accepts that the Vallparadís Hostel assumes no obligation or responsibility for those services not included on the website or provided directly.

How to make the reservation?

1/ First of all, you must make the reservation and pay 50% of the total stay through this website, on a priority basis. If you cannot make the payment online, you can make the reservation and payment through the following channels :

  • By email and payment by bank transfer.
  • Reserve at the Hostel itself and pay in cash or by bank card.

2/ You must wait for confirmation of the reservation and receipt of the advancement payment. Once the reservation is confirmed, the general and the particular conditions that have been agreed individually, where appropriate, in its case.
The rest of the amount of the contracted stay and meal plan will be invoiced at the time of entry or check-in. 
The request about the availability of free places does not imply the contracting of a reservation, having to meet the requirements indicated on the website and under these conditions to make a request for the reservation requested correctly, and the confirmation of this petition by the Hostel is essential.

Cancellation of the reservation

Cancellation of individual reservations or reservations of LESS than 10 people

The reservation can be canceled free of charge 5 working days before the start date of the stay. In this case, the entire amount paid as a reservation will be returned, corresponding to 50% of the total price of the stay.
If the cancellation is made within 5 working days before the start date of the stay, the price paid in the reservation will not be returned.
If the cancellation is made on the same day as the start of the stay, there will be the obligation to pay the entire stay.

If the reservation amount was paid by bank transfer, the refund will be made through the same system with a credit to the account from which the reservation transfer was made, unless the owner or contracting party of the reservation does not indicate another means of payment.

If the amount of the reservation was entered through another means of payment, what is indicated by the owner or contracting party of the reservation will be followed for its refund.

Cancellation of reservations for groups (reservations of more than 10 people)

Groups may cancel reservations free of charge before the 10 working days previous to the start date of the stay, with the amount of the advance payment made as a reservation returned.

For group cancellations made within 10 working days prior to the start of the stay, the price paid in the reservation will not be refunded.

If the cancellation is made on the same day as the start of the stay, there will be the obligation to pay the entire stay.
To cancel a reservation, you must communicate via email to info@albergvallparadis.cat If we do not receive an email communicating the cancellation, no refund will be made of any amount paid in advance.

In the case of reservations made through the Xanascat reservation website or other online reservation platforms, the cancellation conditions specified by these other operators will apply.

If the reservation amount was paid by bank transfer, the refund will be made through the same system with a credit to the account from which the reservation transfer was made, unless the owner or contracting party of the reservation does not indicate another means of payment.

If the amount of the reservation was entered through another means of payment, what is indicated by the owner or contracting party of the reservation will be followed for its refund.

Considerations

Unless otherwise indicated, entry to the Hostel or check-in will take place on the expected day of arrival from 2pm and departure or check-out on the last day of the reservation before 11am. 

The prices indicated on the website are prices with VAT included.
The accepted currency for making financial transactions at the hostel is the Euro (€), whatever the origin of the hostel guests.

The conditions, prices and means of payment accepted are those indicated in this section and in the information contained on the website.
Any aspect to be improved such a: corrections, suggestions or complaints, the hostellers must communicate it as immediately as possible to the staff of the Hostel for the adoption of the appropriate measures.

The users expressly authorize the Hostel to carry out the charges provided for in the conditions of the rate and to all those derived from the transactions derived from the reservation or cancellation thereof, accepting as a means of payment the one that it has provided initially to pay for the reservation.

In any case, and if the payment had been made by a non-electronic means, the user will be requested to pay the outstanding amounts arising from the situations described in the previous point.

The rates applicable to stays and basic and complementary services are published on the website and will be subject to occasional updates and modifications.
All operations in which personal or banking data are requested or used, are carried out in a secure environment, on a server based on the SSL (Secure Sockets Layer) standard security technology. All the information transmitted is encrypted over the network.

Withdrawal

According to what is provided for in articles 97.1.i) and 103 l) of RDL 1/2007, users do not have the right of withdrawal with regard to the reservations made.

Nullity

If any of the conditions described here are declared totally or partially null or ineffective, this declaration will affect only the condition or part that is expressly determined in the resolution, the rest of the conditions will remain in full, having the null or ineffective condition as not set.

Jurisdiction

This contract will be governed by the spanish and catalan current law and for all the rules that apply to it due to the subject matter and the territory. Any dispute may be submitted to the jurisdiction and competence of the competent courts of the fiscal home address of the Hostel, the user expressly waiving its jurisdiction, in his case.

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